No documentation tracking
Receipts, documents and deadlines with suppliers and customers were getting lost — there was no single place to track them.
Textile recovery and recycling
Custom modules for documents, tickets and correspondence
We developed custom modules for tickets, documents and correspondence — processes that other software left aside — tailored to the way the departments work.
About the company
Evroteks Bulgaria
Evroteks is a Bulgarian company for textile waste recovery, with experience in the collection, sorting, wholesale and recycling of used clothes, shoes and other textile products. Over 20 years of experience make the team a specialist in detailed sorting, which extends the life of more garments.
Industry → Textile recovery and recycling
Experience → Over 20 years
Staff → 350+ employees
Warehouses → 6 warehouses in Bulgaria and abroad
Sales → 11 retail outlets worldwide
The problem
What was not working
Documentation was tracked piecemeal, while contractual relations were kept in Excel — something that becomes impossible with 350+ employees and 6 warehouses in Bulgaria and abroad. Important deadlines and documents were being missed, and there was no system to coordinate operational tasks.
Contracts in Excel
Recording contractual relations in spreadsheets is unmanageable for 350+ employees and 6 warehouses.
No ticketing system
Emerging issues and operational tasks had no coordination or traceability.
The solution
What we built
We developed custom modules — tickets, correspondence and documents — as custom software that follows the established way the departments work, instead of them having to adapt to a third-party system.
- A "Documents" module — central tracking of documents, receipts and deadlines
- A "Tickets" module — logging and coordination of issues and operational tasks
- A "Correspondence" module — traceable communication with suppliers and customers
- Tailored to the departments' processes, with no compromise to third-party software
Custom software
Tickets module
Documents module
Correspondence module
PHP
PostgreSQL
The result
How it was solved in practice
The departments gained order and traceability — much better accountability and visibly fewer missed deadlines and contracts.
+300%
more issues logged through the "Tickets" module
fewer
missed deadlines and contracts thanks to the "Documents" module
350+
employees and 6 warehouses in unified modules
"Tickets" module
Logging and coordination of issues and operational tasks across the departments.
"Documents" module
Central tracking of documents, receipts and deadlines with suppliers and customers.
"Correspondence" module
Traceable communication with partners, with no lost threads.
Have a similar problem to solve?
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