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Supermarkets and fast food

A unified system that brings together the fragmented ERP software of Makao

A single system that gathers the information from the various ERP software in one place and organizes the operational activities for which there is no dedicated software, yet which are essential to the chain.

About the company

Makao

Makao is a Varna-based chain of supermarkets and fast-food outlets that creates tasty and surprising menus every day. Beyond retail and fast food, the company offers event catering and develops its own brand "Marka Makao", and it also takes part in community life through sponsorships.

client profile

Industry → Supermarkets and fast food

Sites → 9 sites in Varna

Format → 5 supermarkets and 4 fast-food outlets

Brand → Own "Marka Makao"

Site → makao.bg

The problem

What was not working

The chain ran its operations across several different ERP systems that did not talk to one another, while activities essential to daily work had no software of their own and were tracked piecemeal. There was no unified view across all the sites.

Fragmented software

The information lived in several separate ERP systems that were not connected to one another.

Activities without software

Processes essential to daily operations had no dedicated software and were handled manually.

No unified view

Combining data from the sites required manual transfers and double entry.

The solution

What we built

We built a unified system that brings the information from the various ERP software together in one place and adds modules for the activities that have no dedicated software — tailored to the real processes of the chain.

  • Consolidating data from the various ERP software into a single operational view
  • Integration via API keys, with no manual transfers between systems
  • Custom modules for the operational activities that have no software of their own
  • Unified access to the information across all the sites of the chain
  • Tailored to the way Makao works, with no compromise to a third-party system
tech stack
Unified system ERP integration Custom modules REST API PHP PostgreSQL

The result

How it was solved in practice

The team got a single place where the information from all the software comes together, plus tools for the activities that used to be handled by hand — less double entry and a clearer operational view.

// result

9 sites

unified into one operational system

// result

ERP integration

data from the various software in one place

// result

custom modules

for activities without dedicated software

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